TimeForge Guides

The Basics

Get started quickly with the Setup Wizard

The TimeForge Setup Wizard makes getting started with TimeForge easy.

The wizard is designed to simplify the process of inputting information that TimeForge needs to help you manage your labor.

The Setup Wizard will walk you through setting up basic information about your company and staff, like basic staff information, a list of your positions, etc.

It also captures your location information, which is displayed on reports (printables), so you never need to worry about determining what schedule applies to which location.

How it works:

The Setup Wizard will also ask you some basic questions about how your store is organized. This information helps TimeForge more accurately customize our systems for your maximum convenience and ease of use. You shouldn’t have to re-organize your business just to use our product; TimeForge customizes itself to your business. Our “fill in the blank” format saves you tons of time (money), and makes setting up your account easy and fast.

Information about your employees makes contacting them simple. Just enter their email addresses, and TimeForge automatically emails them with a prompt to set up their account. Once their accounts are set up, TimeForge can notify each employee (according to their preferences) via email, Facebook notification, and/or cell phone message. We make an automatic audit confirming that the employee received notification of the schedule. Never again will you hear, “I didn’t know I was scheduled”!

After supplying position and employee information, your basic setup is complete - you’re ready to start building a schedule!

Open the Set Up tab, then select Set Up Wizard

Section titled “Open the Set Up tab, then select Set Up Wizard”

The Set Up Wizard can be found under the Set Up tab while at the Location Level.

Open the Set Up tab, then select Set Up Wizard

Enter your company and location information

Section titled “Enter your company and location information”

For the first step, enter your basic company and location information, such as the name, address, phone, and fax number for your store. Then, set the day of the week that your schedule starts. If you use bi-weekly or monthly schedules, choose the most appropriate day.

Enter your company and location information

Click the Next button when you’re ready to proceed.

For Step 2, enter the positions or job codes that your business uses to schedule employees. Base pay rates and pay scales can also be entered for each Position (don’t worry, you can override these rates on a per-employee basis if needed).

Pay rates will be useful later to compute schedule costs and determine sales to labor ratios, and if you’re using TimeForge Attendance, they’re also used when employees clock in and clock out.

For example:

If you set a Pay Scale to “Annually” (for example, a salaried manager), the software will automatically compute an equivalent hourly rate in the “Hourly Rate” column. You may override this field if necessary.

Enter your positions and pay rates

Click Continue - Add Employees when you’re ready to move on.

Create employees and assign them positions

Section titled “Create employees and assign them positions”

For the last step, enter the employees at your business that will be on the schedule and assign them positions by checking the boxes in the far right column. Each employee will need to have a first and last name in the system, but the middle name or initial is optional.

If you know your employees’ email addresses, you can click the Enter Email link at the top to enter them in. When you complete the wizard, TimeForge will automatically send those employees an email with instructions to access TimeForge.

Create employees and assign them positions

Create employees and assign them positions

When you’re done entering employees and assigning positions, click the Start Scheduling Now to save your changes. That’s all there is to it!

Use the Daily Log to stay organized

Keeping track of daily store logs, task lists, to-do items, and sticky notes can be tedious even for a small business. Add to that juggling maintenance visits, training events, human resource tasks, staff meetings, and other necessary items across multiple shifts (where the manager that scheduled the event may not be the manager responsible for the event) and you can quickly have what feels like a second full-time job.

Clear, organized communication among the management team and the rest of the staff is a requirement for every business, in any industry. As your business grows, keeping up with the pile of paperwork will not only become more difficult but also more critical for continued success. Fortunately, the TimeForge Daily Log is here to help you keep your business organized! This article will tell you how.

  1. If your company has more than one location in TimeForge, first make sure you’re at the Location level.
  2. Click the Daily Log tab to expand the menu.
  3. Select Daily Log from the list.

Navigate to your store’s Daily Log

The Daily Log is a powerful yet easy-to-use tool to help keep your business organized. The chart and instructions below will help you get started.

The Daily Log Interface

  1. Search the Daily Log by keyword, category, the manager who created the log entry, employee, or date range.
  2. Logs for the day are displayed in an easy to read format, along with information about the number of hours scheduled for that day, attendance, sales, volume, and whether or not the day is a holiday.
  3. Add a new Daily Log entry with a single click! You can add log entries for the current day (always listed at the top) or previous days, as shown here.
  4. The date picker allows you to jump to a specific day.
  5. Switch between the three components of the Daily Log: the Manager Log (viewable only by management staff), the Staff Log (viewable by all employees), and the Audit Log (contains audit information about changes made within TimeForge).

Occasionally, there are matters that need to be addressed with your staff (managers or general employees) to keep your operation running smoothly. Businesses in the restaurant, retail, and hospitality industries frequently struggle with relatively negligible problems like minor tardiness and uniform issues. Company guidelines and requirements can be neglected by busy employees and even busier managers. 

To assist in addressing these labor management issues, TimeForge created Important Notes. You can upload files such as restaurant menus or notices about upcoming training events directly to the and categorize these messages and files as “Important Notes”. 

Important Notes will always show up at the top of the page for managers and staff, so you’ll never have to search through the daily logs to find what you’re looking for. When the Important Notes you’ve delegated are no longer pertinent, you can simply delete those notes in order to make room for more timely news. 

Important Notes also enables you to broadcast memos to managers, staff, or both, with alerts sent directly to a staff member’s e-mail, mobile phone, or Facebook.

Check out our full list of reasons to use the TimeForge Daily Log. We’ve laid out all the advantages for you.

Corporate vs. Location Level

TimeForge is a very sophisticated labor management system that works well for both independently owned and operated businesses, as well as chain concepts and franchises with multiple locations. More than just an employee scheduling system, TimeForge has two separate operating levels that can be customized to match your business hierarchy:

When operated by a business with more than one location, some of the functionality of TimeForge is moved to the Corporate level to ensure consistent labor reports and pay rules across all business locations.

The Corporate level is used to manage settings that affect multiple business locations, such as company-wide Positions, Departments, and Leave Types.

How do I know if I’m at the Corporate Level?

Section titled “How do I know if I’m at the Corporate Level?”

When you have multiple locations (2 or more) in TimeForge and you’re at the Corporate level, you will see the word “Corporate” followed by the name of your business:

How do I know if I’m at the Corporate Level?

Simply click the top of the navigation pane to open up the menu, then select the name of your business under CORPORATE LEVEL.

How do I get to the Corporate Level?

The Location level is used to manage labor at a specific location, including employee schedules and attendance.

How do I know if I’m at the Location level?

Section titled “How do I know if I’m at the Location level?”

When you’re at the Location level and operating with multiple locations inside of TimeForge, you will see the word “Location” followed by the name of your currently-selected location.

How do I know if I’m at the Location level?

Simply click the top of the navigation pane to open up the menu, then select the name of a location under LOCATION LEVEL.

How do I get to the Location Level?

A real-time search box also allows you to quickly search through tens, hundreds, or thousands of store locations by name, store number, address, or zip code:

How do I get to the Location Level?

View your list of employees

All staff members are considered employees in TimeForge. Employees are defined across 3 categories (employee, supervisor, or manager) in the TimeForge system. More specifically, if a staff member can log in to TimeForge, can be scheduled inside of TimeForge, or can clock in on TimeForge (or with a 3rd party plug in), then that staff member is considered an “Employee” by TimeForge.

Account owners can add, edit, and terminate employees from the Employee List page.

Section titled “Navigate to the Employees page under the Employee tab”

If you have multiple locations, first go to the Location level for a particular store, then open the Employees tab. Select Employees from the sub-menu.

Navigate to the Employees page under the Employee tab

What about from the Corporate level?

You can also view a company-wide employee list from the Corporate level if you have appropriate permissions, but you won’t have access to certain features, such as the ability to message all employees or import data.

To view your employees from the Corporate level, open the Set Up tab, then select Employees from the sub-menu.

What about from the Corporate level?

From this page, you can view and edit important details, send individual messages, or even message all employees at this location. If you have the appropriate permissions, you can also Terminate employees, as well.

Example List in Grid View

Example List in List View

Send a message to all employees at a location

By default, TimeForge allows both Managers and Supervisors to send messages to employees. (Though, this setting can be customized for Supervisors on per-location basis.) This article will teach you how to send a message to all employees at a given location, which can be handy for sending out reminders, announcing upcoming events or requirements, or providing important alerts about the store.

You can also view and send messages at any time by opening the Schedules tab and selecting Messages from the sub-menu.

While at the Location level, open the Employees tab and select Employees from the sub-menu.

Navigate to your Employee list

Section titled “Click the “Message All Employees” link in the upper right”

Click the “Message All Employees” link in the upper right

Enter your message into the text box. You can also customize the recipient list at this time, if you do not want to send the message to literally all of your staff members. Simply click on one of the available options (e.g. “Send a Message to scheduled staff”).

Enter your message

Other options include the ability to attach a document to the message, post the message to the Staff Log, and send the message as a text message to employees who can receive them (requires the message to be 140 characters or less).

Click the Send button to send your message

Section titled “Click the Send button to send your message”

When you’re satisfied with your message, click the Send a Message button to send it to your employees!

Click the Send button to send your message

You’ll then be taken to your Messages page under the Schedules tab, where you can review the message in your Sent Messages list or send another one.

Click the Send button to send your message

Set a user's security level to Employee, Supervisor, or Manager

TimeForge has 3 different security levels that determine what each staff member can do within the TimeForge labor management system.

Manager - A TimeForge Manager is able to do anything inside of the TimeForge system, including adding staff members, adding/editing employee schedules, changing sales forecasts, modifying the daily log, and running payroll reports.

Supervisor - A TimeForge Supervisor is intermediate between a TimeForge Employee and a TimeForge Manager. Using security templates, Supervisor permissions can be customized on a location-by-location basis to best fit your business’s needs. By default, supervisors are able to perform every TimeForge function that a TimeForge Manager can. However, Supervisors cannot view the pay rates or salaries of other Supervisors or of any Manager.

Employee - A TimeForge Employee is the base security level for all staff members inside the TimeForge system. Employees can clock in and out and view their time card (if enabled), view their own schedule, request time off, change availability, swap shifts, and set up text messaging and email notifications.

An employee’s security level can be changed from his or her employee profile. This article will teach you how.

Navigate to your employee list and select an employee. This will open up the employee’s profile (see example below), which includes information about their positions, departments, demographic characteristics, and more.

Navigate to the Employee’s profile

Scroll down to the page to the Employee Type section

Section titled “Scroll down to the page to the Employee Type section”

Scroll down to the page to the Employee Type section

Select a security level from the dropdown list

Section titled “Select a security level from the dropdown list”

Select a security level from the dropdown list

Click the Save button to save your changes

Section titled “Click the Save button to save your changes”

Click the Save button to save your changes

View job positions

TimeForge positions are similar to job descriptions, position codes, or job codes that are available with many Point of Sale systems. In TimeForge, employees can work as many positions as necessary.

Each position can have its own name and description, pay rate (and pay scale), color (for drawing on graphs), and overtime calculation. In addition, positions can have payroll identifiers (for use in some payroll programs), stations or sections (useful when assigning shifts to employees), and multi-level pay rates.

When used at the Corporate level within TimeForge, positions are available at every location. However, each location can have individual base pay rates, multi-level pay rates, sections/stations, overtime calculations, and colors. This functionality enables businesses with multiple locations to easily perform labor management with a single, simple tool – TimeForge!

This article will teach you how to view and make adjustments to your job positions within TimeForge. We also have a full guide to adding, editing, and deleting positions.

What are stations or sections in TimeForge?

Stations/sections are used to identify areas of work for a specific position or job code. For example, a “Waiter” or “Server” position might have several sections that correspond to tables at a restaurant, such as “Section 1”, “Section 2,” etc.

What are multi-level pay rates, and what are they used for?

Multi-level Pay Rates can be used to pay staff members at varied rates throughout the work day. For example, a “Waiter” or “Server” position might receive a normal hourly rate of $2.13 from the hours of 10am and 11pm.  However, prior to 10am, employees working as a Server may receive $7.35.

Section titled “Navigate to the Positions page for your location”

Open the Employees tab, then select Positions from the sub-menu.

Navigate to the Positions page for your location

By default, you’ll see information about the name of the position, the pay rate and pay scale, overtime calculations (if any), and the color used in charts (if any). Not finding the info you need? Try these steps:

  1. Click the List view button to view your positions in a column/table format, as shown here.
  2. Click the Fields button to customize which columns are shown.

View the list of existing positions

Review and edit the details for a specific position

Section titled “Review and edit the details for a specific position”

Simply click the Edit link to review the details for a specific position. You’ll find information under several tabs, including associated Departments, Station/Section information, Multi-Level Pay Rates, and Sales Thresholds.

Review and edit the details for a specific position

If you make any changes to the information in these tabs, don’t forget to click the Save button!

Enable and configure departments

TimeForge Departments provide larger organizations with the ability to assign groups of employees to individual managers.

Each department can have a number of positions, employees, supervisors, and managers. Employees may belong to more than one department, if necessary, and positions can even span multiple departments.

Examples of departments include:

Departments are created at the Corporate Level - all locations (or stores) within a single corporation share departments.

From the Corporate level, expand the Set Up tab, then select Departments from the sub-menu.

Navigate to the Departments page

To enable Departments, click the Add Department button.

Enable Departments in TimeForge

Read the warning in the pop-up box, and if you’re sure you want to enable departments, click the OK button to proceed.

Enable Departments in TimeForge

Fill out the form. Fields marked with a red asterisk (*) are required.

If you’d like to schedule and track employee hours for this department, be sure to check the appropriate box.

Create your new department

Additional departments can be created the same way. Once you have at least one department, the form for additional departments will include more fields to account for this:

Create your new department

Each Department can have one, or more, positions assigned to it. Assigning positions will ensure that staff members, supervisors, and managers are not distracted or confused by other departments that are using TimeForge.

To assign positions to this department, click the Positions tab and check the boxes next to the positions you’d like to associate with this new department.

Assign positions to your new department

Assigning Employees to your Department is done exactly like assigning positions to it. Navigate to the employees tab of your Department and click the checkbox for the employee you want to add.

Assign employees to the department

(Optional) Set the department’s SPLH rules

Section titled “(Optional) Set the department’s SPLH rules”

The SPLH (Sales Per Labor Hour) tab lets you choose how many labor hours you want to schedule and for what amount of sales. The SPLH grid is mainly used for the ShiftBuilder to calculate how many hours to schedule and is especially handy for retail departments and restaurant staff.

The SPLH tab lets you choose start and end dates, weekly or daily recording, and how many sales you want per labor hour. If you do not need to schedule this department, you can simply leave the SPLH grid blank.

(Optional) Set the department’s SPLH rules

Be sure to click Save when done.

You’re now ready to start creating schedules for departments! Each schedule can be assigned to a specific department, providing very fast reporting and schedule building on a per-department basis. Additionally, Schedule Templates provide one-click scheduling for each department.

Create schedules on a department basis

Import employees from a CSV file

At TimeForge, we understand that many of our customers switch to us from old-fashioned spreadsheets. That’s why we offer the ability to import employees directly from a CSV file. Most spreadsheets can easily be saved as a CSV, which makes the transition over to TimeForge smooth and painless.

TimeForge is a complete labor management tool that is great for making things like tracking attendance and creating employee schedules quick and easy. Plus, from the employee profile page, you can keep track of information like cell phone numbers, social security numbers, passwords, payrates, and much more.

You can import employees with just a few clicks! Here’s how:

Open up the Set Up tab, then select Import Data from the sub-menu. (The screenshot below shows this at the Corporate level, but you can also do it from the Location level, depending on your needs.)

Navigate to your Employees page

If your file is currently saved as an .xls or .xlsx, you’ll need to first open up Microsoft Excel, then go to File > Save As and export it a CSV. You can then select this .csv in TimeForge.

Choose the appropriate CSV file.

TimeForge will automatically attempt to match the header of each column with a field in TimeForge, such as “Employee Name” and “Position,” and will show you a preview of the import, starting with the first row in your sheet.

Click the Next link to review each subsequent row (employee) in the file.

If satisfied, click the Import Data button to import the file. If your first row was a header row, leave the box checked to ignore that row when importing.

Review the employee data for import

View employee schedules

Accurate and correct employee scheduling is a powerful labor cost control measure. With TimeForge, supervisors and managers can quickly and accurately create employee schedules while considering the needs of their business, as well as the desires of other staff members.

Each TimeForge employee schedule is a collection of many shifts, and each shift is assigned a corresponding start and end time, as well as position (or job), and employee. Other information can be included with each shift, including whether the shift is for an “extra” staff member, the section or station being worked, and other pertinent information.

TimeForge employee schedules can be of any usable business length - some businesses prefer one-week, two-week, or one-month schedules. Other businesses prefer a mix of schedules, and may have differing schedules based on departments or store requirements.

In the event of a scheduling conflict, TimeForge automatically notifies managers and supervisors responsible for creating schedules.

From the Location level, open the Schedules tab and select Schedules from the sub-menu.

Navigate to the Schedules page

The Schedules page shows upcoming and past schedules, which can be filtered by department and sorted. Each schedule can be copied, modified, deleted, analyzed, printed, or used to create a template.

Browse upcoming employee schedules

Simply click the Edit button to review the schedule’s details. In the upper right corner, you can swap from Monthly, Weekly, or Daily View.

Browse upcoming employee schedules

Clicking on the Advanced tab will provide you with a list of additional actions:

Browse upcoming employee schedules

View and edit shifts

In TimeForge, employee schedules are a collection of many shifts, and each shift is assigned a corresponding start and end time, position or job code, and an employee. Other information can be included with each shift, such as whether the shift is for an “extra” staff member, or the name or number of the section or station being worked by the employee (for more info on schedules, see our article on how to view employee schedules).

Shifts can easily be created for a specific day on the schedule or copied to other days on the schedule. Shifts can also be grouped together into days on the schedule, and then can be used to create a template for future schedules. Additionally, shifts can be reassigned to other employees, and are used by the TimeForge ShiftBuilder to estimate anticipated needs for schedules in the future.

From the Location level, open the Schedules tab and select Schedules from the sub-menu.

Navigate to the Schedules page

Click the Edit button on an upcoming or past schedule to view its details.

Select a schedule

By default, TimeForge will show you the Weekly View for that schedule (unless you change your default setting under your profile!), but you can also get a graphical representation of the staffing load for that day by selecting Daily View in the upper right corner.

Select a view: Monthly, Weekly, or Daily

On the left side of the page will be your list of shifts, with start and end times, employees, and their positions.

On the left: list of shifts

And on the right side will be the corresponding graph.

On the right: graphic representation

Edit as necessary - your changes will automatically save in real time!

Section titled “Edit as necessary - your changes will automatically save in real time!”

Your changes save automatically in real time. If you’d like to return to the Weekly or Monthly View (depending on where you started), just click the Back button in your browser.

Edit as necessary - your changes will automatically save in real time!

Create schedule templates

To quickly create employee schedules, many managers rely on the TimeForge AutoScheduler and schedule forecasts, or if they’ve got a small crew, they might build schedules manually, one shift at a time. Other managers pre-build days on the schedule using collections of shifts, called templates.

Each TimeForge work schedule template contains one or more shifts, and can be used to quickly generate schedules for staff members. Each location (or store) can have many different schedule templates (as many as are needed), and the schedule templates can be used to build new schedules.

Some examples of employee work schedule templates:

From the Location level, open up the Schedules tab and select Templates from the list.

Navigate to the Templates page

Employee schedule templates can be built one shift at a time, or can be copied from other templates. Additionally, a work schedule template can be created from a pre-existing schedule, and if departments are enabled, each department will have individual schedule templates.

There are no limits to the number of schedule templates that can be created at a location.

Click the + Add Schedule Template button

Create a schedule template for any length of time

Section titled “Create a schedule template for any length of time”

Work schedule templates can be made for any length of days and for any department.

Fill out the form and click Save when done.

Create a schedule template for any length of time

Create your work schedule template just as you would build any employee schedule. TimeForge makes it easy by showing you right where to start: STEP 1.

Build your schedule template

Be sure to click the Finished! button when you’re done.

Manage employee availability and requests

In many restaurants, retail businesses, and other industries, staff members are required to work with two different concepts for work preferences:

TimeForge supports both types of work preferences from a single Availability & Requests page. Recurring requests can be be made within TimeForge, similar to an Availability sheet, and individual daily Requests can also be made within TimeForge.

Section titled “Navigate to the Availability and Requests page”

From the Location level, open the Employees tab, then select Availability & Requests from the sub-menu.

Navigate to the Availability and Requests page

TimeForge supports 4 different types of Availability and Requests to enable staff members to easily customize their work schedule. These are color-coded in TimeForge to make them easier to identify visually:

  1. Wants to work (green)- If an employee would like to work a particular shift, for example on a day that works well with their schedule, they should create a Wants to work request.
  2. Available to work (gray) - By default, employees are always available to work, and can be scheduled to work. They should create either Wants to work, Does not want to work, or Unavailable to work requests to change their availability.
  3. Does not want to work (yellow) - These requests indicate that the employee would prefer to not work, but can work if required.
  4. Unavailable to work (red) - If an employee cannot work, an Unavailable to work request will ensure that they are not placed on the schedule during this time frame.

Staff requests and changes to availability are sent to the management team for approval, and once approved the employee will be notified through TimeForge and by email (if an email account is set up).

Submitting, Editing, and Preventing/Enabling Requests

Section titled “Submitting, Editing, and Preventing/Enabling Requests”

Submitting, Editing, and Preventing/Enabling Requests

  1. Use the dropdown menu to select a different employee or the date picker to select a different date.
  2. Click the date at the top of the column to create a new request for that day.
  3. Click the “Edit” link to edit an existing request.
  4. Click the “Do Not Allow Requests” link to prevent requests for that date (the column will then appear in dark gray) or re-enable requests by clicking the “Allow Requests” link.
  5. Use the Previous and Next buttons to cycle between weeks.

Grid View vs. List View

TimeForge gives you the ability to choose how you want to see employees, schedules, locations, departments, and other lists by switching between a grid with cards and a more traditional table list. Each card in the grid view gives you a focused snapshot of an individual item on your list, while the list view gives you a detailed, customizable list that makes it easier to see everything at once.

This guide will teach you how to easily toggle between the two views, how to filter your lists to see only what you want to see, and how to export your filtered lists for your records.

For new accounts, TimeForge uses the Grid View by default. This view groups your data into simple cards. These cards make it easy to focus on the information you need by providing an overview of each item in the list. Because it’s more graphically-oriented, this view is great for small businesses, smaller stores, and new accounts.

Example Employee Roster displayed in Grid View

Section titled “Example Employee Roster displayed in Grid View”

Example Employee Roster displayed in Grid View

How do I edit the information in Grid View?

Simply click anywhere on a card!

How do I edit the information in Grid View?

More compact than the Grid View, the List View operates like a traditional list with some nifty upgrades. In this view, you can customize which fields or columns are displayed, as well as export your data, making it a cinch to create your own reports and records.

Example Employee Roster in List View

How do I customize my list?

First, make sure you are using the List View. Then, click the Fields button to the upper right of your list.

How do I customize my list?

Select the fields you want to add. Selected fields appear beveled, like toggled buttons (e.g. First Name, Last Name below). There are lots of options, so be sure to scroll down to view them all!

How do I customize my list?

When you’re done, simply click anywhere else in the window to return to your list and view your changes.

In the example below, we’ve disabled some default fields and added whether or not the employee is clocked in and what their default position is:

How do I customize my list?

How do I export my list?

First, follow the steps above to customize your list and get it just the way you want it. Then, select the Export button.

How do I export my list?

Next, select a file format. You can export your list as an Excel spreadsheet, a CSV file, or PDF.

How do I export my list?

Once you make a selection, the file will save to your computer. You can then print it, email it, analyze it – whatever you want to do!

Switching between views is incredibly easy! In the upper right corner, you’ll see a toggle button. Simply click the left side to view your information as a grid, or click the right side to view your information as a list.

Switching between Grid View and List View

Switching between Grid View and List View

You can swap back and forth to see what you like best. Your settings are unique to your account, and each area of TimeForge (your employee roster, your list of locations, etc.) will remember whether you prefer to see that set of information as a grid or list.

Get the most out of your Today Page

This guide provides an overview of the traditional Today Page from a Manager’s perspective, starting with what you see when you first log in.

The top of the “Today” page shows:

  1. the weather for today and tomorrow,
  2. a link to go straight to your unread messages, and a link to go straight to the pending Availability & Requests, in order to approve/deny employees’ requests for time off,
  3. and a Clock In/Out box.

“Today” Page - Labor Management Dashboard

Labor Management Dashboard - The Upcoming Week

Section titled “Labor Management Dashboard - The Upcoming Week”

The majority of the Today page is occupied by the labor management dashboard.  This dashboard changes in real time to display shift confirmations, open shifts, shift swap requests, scheduled labor costs, actual labor costs, and other helpful information.

Labor Management Dashboard - The Upcoming Week

Labor Management Dashboard - Each Day (First 8 Rows)

Section titled “Labor Management Dashboard - Each Day (First 8 Rows)”

Labor Management Dashboard - Each Day (First 8 Rows)

Each day of the labor management dashboard is broken down into several rows.

  1. The first row of data shows how many employees are scheduled for the day. Click on this link to get a bar chart showing the day’s schedule.
  2. The second row of data shows any unconfirmed shifts from your staff members, providing you with an idea of how many employees have confirmed their scheduled shifts through TimeForge. Clicking on this link will allow you to further examine which shifts have or have not been confirmed.
  3. The third row of data displays how many Pending Shift Swaps need to be approved for that particular day.  Clicking on this link will take you to a screen to approve or deny the pending shift swaps.
  4. The fourth row of data displays how many Open Shift Swaps occur on that day. An Open Shift Swap is a shift that has been given up, but not yet picked up. Clicking on this link will take you to a page displaying more detail about the Open Shift Swaps, as well as any Pending Shift Swaps.
  5. The fifth row of data displays the number of Pending Bid Shifts that need to be approved.  A bid shift is similar to a shift swap, however, multiple staff members can bid on the shift and management can then choose the best of the employees to work the shift.
  6. The sixth row of data shows how many availability requests are pending. From here you can approve or deny requests.
  7. The seventh row of data displays how many applicants have applied for a posted job. Clicking the link will take you to a page with a list of the applicants where you can view their information.
  8. The eighth row of data displays today’s schedule in a bar chart format, and is somewhat similar to the first row.

Labor Management Dashboard - Each Day (Last 10 Rows)

Section titled “Labor Management Dashboard - Each Day (Last 10 Rows)”

Labor Management Dashboard - Each Day (Last 10 Rows)

  1. The ninth row of data will provide the day’s schedule in a horizontal or vertical format, allowing you to print the schedule and place it in your pocket.
  2. The tenth row of data will allow you to quickly see how many staff members are clocked in, and clicking on the link will send you to the “Clocked In” Employees page.
  3. The eleventh row of data displays the number of Daily Log Entries for the day, and clicking on this link will take you to the Daily Log.
  4. The twelfth row of data displays the day’s scheduled labor costs, if any labor costs have been entered for employees.
  5. The thirteenth row of data displays the actual cost of employees that have clocked in and out for the day, and is the total of the day’s labor.
  6. The fourteenth row of data displays the difference between the scheduled labor costs, and the actual attendance cost.  If the number is in green, the actual labor costs for the day are less than what was scheduled (Good job!), if they are in red, then the labor costs are higher than what was scheduled.
  7. The fifteenth row of data displays the weekly labor cost to date and will update throughout the day.
  8. The sixteenth row of data displays your scheduled labor cost ratio or percentage, depending on how you have configured your sales categories. The number will turn red if you have exceeded your target ratio/percentage.
  9. The seventeenth row of data displays your actual labor cost ratio or percentage. The number will turn red if it exceeds either your target ratio/percentage, or your scheduled ratio/percentage.
  10. The last row of data displays your gross sales for the day and updates in real time.

At the bottom of the Today page is a list of employee email addresses that seem to be bouncing, or are incorrectly entered in the software. These staff members may not be getting messages about the schedule.

Labor Management Dashboard - The Bottom of the Today Page

When employees log in to their TimeForge accounts, they will each see a monthly calendar view on their Today pages, including:

  1. a View Messages link
  2. a Clock In/Out box

“Today” Page - Employee View

Choose the widgets on your Location dashboard (Today page)

Using widgets, Managers can customize their Today page dashboard so that they see the content they’re most interested in right when they log into TimeForge. Widgets are interactive: they can be moved around, resized, and selected to best suit your needs. They are designed to provide useful information at-a-glance while also making it easy to navigate to the in-depth details when needed.

There are widgets for both the Location tab (only available to management) and the Personal tab (available to everyone).

This article provides a brief overview of each widget on the Location dashboard.

To choose your widgets (including adding new widgets or removing the ones you don’t want), click the Add Widget button in the upper right.

Select Add Widget

Active widgets (widgets already in use on your dashboard) will be gray with an option to Remove.

Hover over a widget to Add or Remove

Inactive widgets will be white until you hover over them, which will make the Add Widget button appear.

Hover over a widget to Add or Remove

Hover over a widget to Add or Remove

Location Widgets Overview

As mentioned previously, location widgets are store-based widgets that provide useful information for management. Most are pretty self-explanatory, but we’ve provided a list of options and examples below.

Applicants

Shows job applicants, with a link at the top to “View all applicants.”

Applicants

Birthdays

Shows staff members with upcoming birthdays.

Birthdays

Clocked in Staff

Shows clocked-in staff, including time they clocked in and cost.

Clocked in Staff

Daily Log Entries

Shows recent daily log entries, including audit and staff log information.

Daily Log Entries

Employees with Overtime

Shows how many employees have accrued overtime, if any.

Employees with Overtime

Favorite Reports

Shows your favorite Schedule, Attendance, and Sales reports.

Favorite Reports

Last Sync

Shows information for the last sync of Sales data.

Last Sync

Location Labor Target

Shows the labor target for the selection location, with a button to adjust the target.

Location Labor Target

Labor Overview

Shows a labor overview for the selected date, including schedule hours/cost and actual hours/cost, and difference.

Labor Overview

On Leave

Shows a list of employees on leave, including the dates and leave type (e.g. vacation, PTO, sick leave).

On Leave

Pending Requests

Shows pending availability and time off requests from employees.

Pending Requests

Pending Shifts

Shows pending shifts, including shift swaps, open shift swaps, bid shifts, and open shifts.

Pending Shifts

Today's Schedule

Shows a list of scheduled employees, whether and when each employee clocked in, the start and end times of each shift, as well as position and department information.

Today’s Schedule

Unconfirmed Shifts

Shows a list of employees with unconfirmed shifts, if any.

Unconfirmed Shifts

Weather

Shows the weather for that location.

Weather

Weekly Labor Cost

Shows weekly labor for the selected week, for this location.

Weekly Labor Cost

Weekly Sales

Shows weekly sales for the location. Can select a sales category to show sales for that category only.

Weekly Sales

Once you have added the widgets you want and removed the ones you don’t, simply click the Save button in the upper right to save your changes and return to your dashboard.

Click Save to save your changes